Back-End RCM Services: Accelerate Cash Flow & Reduce A/R
(Post-Submission)
PATEL RCM ANALYTICS Solutions
Turn Submitted Claims into Collected Revenue
The final stage of the revenue cycle is where revenue is truly realized. Patel RCM Analytics’s back-end financial management services transform submitted claims into collected revenue. We proactively manage denials, ensure accurate payment posting, and handle patient billing to optimize your collections and provide complete financial clarity.
Our expert team manages the entire accounts receivable (A/R) lifecycle—from appealing denials and reconciling payments to resolving patient billing inquiries—accelerating your cash flow and reducing administrative burden.
Denial Management & Appeals
Recover Lost Revenue and Prevent Future Denials
Don’t accept denials as lost revenue. Our strategic denial management system doesn’t just appeal claims; it identifies root causes to prevent them from happening again, protecting your bottom line.
Our Denial Management Process Includes:
- AI-Powered Denial Prediction: Proprietary analytics identify at-risk claims before they are even submitted.
- Comprehensive Denial Analysis: Categorizing and investigating every denial to identify patterns and root causes.
- Expert Appeal Management: Our specialized team crafts compelling, evidence-based appeals to overturn wrongfully denied claims.
- Preventive Reporting: Detailed reports on denial trends and actionable insights to correct front-end processes.
Key Benefits:
- Recover Lost Revenue: Overturn denials and collect revenue that is often written off.
- Reduce Future Denials: Address root causes to steadily lower your overall denial rate.
- Improve Efficiency: Centralize and streamline the entire denial management workflow.
Payment Posting & Reconciliation
Achieve Perfect Financial Reconciliation Daily
Ensure your financial records are always precise. We meticulously post every insurance and patient payment, identify discrepancies, and reconcile your accounts daily for a real-time, accurate view of your financial health.
Our Payment Posting Services Include:
- ERA/EFT Processing: Automated posting of electronic remittance advices and electronic funds transfer.
- Manual EOB Posting: Accurate data entry from paper explanation of benefits statements.
- Underpayment/Overpayment Identification: Scrutinizing payments against contract rates to identify and recover underpayments.
- Daily Reconciliation Reports: Providing clear reports that match posted payments to bank deposits.
- Denial & Adjustment Posting: Accurate application of contractual adjustments and denials.
Key Benefits:
- Financial Accuracy: Eliminate errors and ensure your A/R reflects reality.
- Faster Cash Application: Payments are posted within 24 hours of receipt.
- Recover Lost Money: Identify and dispute underpayments from payers.
Patient Billing & Customer Support
Enhance Patient Satisfaction and Improve Collections
The patient is now the payer. Our compassionate and professional team handles the entire patient billing experience, from sending clear statements to resolving complex inquiries, improving collections and patient relationships.
Our Patient Billing Services Include:
- Clear, Customizable Statements: Generating easy-to-understand patient statements with your practice's branding.
- Dedicated Support Team: Providing phone, email, and chat support to answer patient billing questions.
- Flexible Payment Plans: Setting up and managing patient payment plans on your behalf.
- Collection Follow-Up: Managing gentle yet effective follow-up on overdue patient balances.
Key Benefits:
- Improve Collection Rates: Increase the percentage of patient responsibility collected.
- Boost Patient Satisfaction: Transparent communication reduces frustration and improves the patient experience.
- Protect Practice Reputation: Professional handling of sensitive financial conversations.
Ready to Unlock Your Revenue Potential?
Ready to Optimize Your Financial Performance?
Stop struggling with denials and slow payments. Let our back-end experts accelerate your cash flow and simplify your financial management.